Mindset, Learning, Collaboration

The future of work- how will you fit in?

The future of work

If you are struggling to find your place in the world of work that currently binds you to the 9 to 5 workday that includes a commute to work then perhaps you would be interested in working differently in our changing world of work. If you haven’t already noticed it, how we work and where we work have changed significantly in the last decade. Maybe you need to consider how you can use your skills and experience to work differently so you get more of what you want. For me it’s flexibility, over the last 12 years I have needed to work around my family commitments. What are you looking for? Whatever it is it can be achieved if you start by looking at the current digital landscape as an opportunity.

We are working differently

Consider the already changing way in which work is being done from when you first started work. Technology has changed the work landscape significantly. I no longer need to travel to my clients for all the interactions I have with them. For example, I can have a virtual online meeting with a new staff member to train them on the use of my system.  I can see them, they can see me, we can record our meeting and review what was said, we can share information on the screen in real time and if we need to bring in anyone else we can invite them in too – no matter where they are.

HR professionals and managers too have used Skype to interview talent for more than 10 years now, making it possible to employ the right person for the job no matter where they live. Working remotely has also never been easier and is becoming more and more accepted. How many of you know at least one person who works remotely? I know at least 4.

We want different things

So we know technology is enabling change but, what is driving this change in work? Technology is replacing functions that are time-consuming and in our current digital environment, we expect the thing to available quickly. We don’t like wasting time. This will be even more relevant to the Millennials who have grown up in this instant world and they are changing our world of work already. Staying in one job, doing the same thing day in and day out will not be tolerated by millennials who expect to be entertained whenever they want. They have ideals, causes and are motivated by these and not by money. Money is important, yes but freedom and variety are more important.

What can you do?

First, ask yourself if it is possible to do your work, or the majority of it from anywhere? If some tasks need face to face interaction can this be done by an online meeting?

Secondly, could what you be done on line or out sourced? Would you consider contracting on a short or long term basis?

Thirdly, could you or you and a business partner set up a business contracting to businesses anywhere doing all or part of what you do?

Fourth, do you need help understanding the digital landscape so you know what is possible?

We have lots of free information on the Anywhere  Business Network website so feel free to look through this. We highly recommend you check out our video series if you are thinking of a change so you have all the support you need on this journey. We even have a 30 day free trial to our online learning platform where you will collaborate with others just like you who are in various stages of development of their work life. They are all learning about having a mindset that will take them where they want to go. They are all setting aside any spare time they have to learn from those who are sharing their experiences, mentoring, encouraging and challenging those who are telling them “yes, I need to think differently, I need a change, I am ready to learn, work with me”

We are AWB are here to help you. Check us out. Here our stories.  Subscribe to our newsletter or our social media platforms and kick start you new career or business into life.

Kerri Bainbridge

Half of Anywhere Business Network

 

Small towns are idea for living the digital lifestyle

I live in a small town! The town is blessed with a 200/200 megabit fiber that can reach out to the world!

People talk of living the laptop lifestyle of beaches and travel. When I think of the digital lifestyle it is an escape from traffic chaos and crime that the large cities tend to have as facets! You can successfully operate a business online from a town such as Greymouth!

Since my Daughter was 2 years old I have worked from home in an online setting being there for preschool-primary school and high school. She is 21 years old now and still is at home (that is another story). Yes, I have traveled, however I prefer the small town feel where you can walk down the street and know the other people and say hello by name!

I am grateful for the online flexible learning options that are available to anyone -including you! The company I have with my business partner (also living in a village) provide online based courses in social media and business coaching. You may ask how did we get the courage to break out into this business! We did so by learning about the opportunities via the Six Figure Mentors network! Anyone can experience the same transformation as us!

What is holding you back?

Feedback is appreciated!

You can follow us on facebook or our website!

 

Andrew

One Half of the Anywhere Business Network

Want some online business ideas?

Here are some ideas. If you adopt some of the ideas it is a good idea to do a business plan and find out the reasons that will motivate you towards your goals.

1.     Affiliate Marketing…………… Six Figure Mentors as an example:

My Banner
2.     An Ecommerce Store…….. selling goods and services on behalf of others -Local Craft is an example

3.     Earning advertising revenue from Blogging… using your hosted site and google ad sense

4.     Sell products on sites such as Trademe and ebay…. Picking up goods cheaply and on selling at a profit

5.     Coach, train and mentoring…. Like Anywhere Business Network

6.     Drop Shipping….. Being an Amazon Affiliate

7.     Freelance Blogging…… Writing other people’s blogs for them

8.     Virtual Assistant…. Answering email and telephone communication organising email etc

9.     Web Designer…. Designing word press sites for people

10.   Deal in Domains…. Domain reseller

11.   Outsourcing Services…. Find and source cheap producers sell at a margin

12.   Forex Trading… Risky

13.   Building Apps…. Games etc

14.   Become a telemarketer…… Speaks for its self

15.   Create and edit video…. High speed internet and software patience required!

16.   Manage Social Media on behalf of others….. An increasingly in demand group

17.   Create Content of Value and Sell it… eBooks and webinars

18.   Translate…. Skills required

A fair few of the above revenue streams can be combined to ensure you do not have all your risk in one area!

The above skills are available to learn at the Digital Experts Academy Digital Business Lounge at SFM -see our banner on this page.

 

My Banner

What ideas do you have for 2018?

What is your goal?

Feedback is appreciated!

You can follow us on facebook or our website!

 

Andrew

How can you benefit from employee engagement?

Whether you are an employee, self employed or employer, you will be able to identify with the word engagement. The term employee engagement is a term we all need to regognise. Its what motivates us. It is my hope you will reflect on how you can apply this to your work life.

Employee engagement is not an exact science. To determine what strategies to use we tend to use our own experience, positive psychology and a good amount of research into what is working well in other businesses.

At the core of employee engagement, similar to any company’s foundation, are some values. Company values determine the why, how and what of that company. Similarly, personal values are the why, how and what that drives their engagement with the company.

One of the things new research suggests enhances engagement is value congruence. Value congruence is the extent to which the individual can behave at work consistent with his or her own self-image. It is very difficult to experience meaningfulness in your work if you are expected to behave in ways that are inconsistent with your values. When employees find that their role expectations require behaviours that they feel are inappropriate for their preferred self-image, they feel devalued, taken advantage of, and less willing to give themselves to their work roles.

So, after doing some research on ideas which may assist managers in need of some inspiration to engage their employees here are 10 ideas I liked:

1.  Reward for alignment of company values

Reward staff where they demonstrate alignment with the company’s values. This could be as simple as a bar of chocolate for every person nominated by a member of staff or it could be every month and based on a process.

2. Team values

When you set your own game rules playing can be a lot more fun. Team synergy is not an easy objective to attain, and takes time. However, it is essential to your team objectives and to the overall output of the team. Having teams create a team culture, based on 2-3 commonly agreed values or ground rules can help nurture and speed up that process.

3. Encourage personal projects

Give employees a 1-2 h/ day window to pursue their own projects. Having people from different departments connecting and bouncing ideas can help get a new perspective. Projects and initiatives can get new directions, encouraging a creativity and energy flow that would only benefit the rest of the working hours.

4. Assign a buddy/mentor for every newcomer

An important part of the onboarding process is having someone answer some really important questions. Questions that someone may hesitate to ask their manager. Building a trustworthy relationship with someone with more experience in that company can help guide the newcomer. This way he or she can better adapt and grow part of the team.

5. Have team photos

Have photos of your team on a wall, or frame them around the office. Group photos, funny photos, events photos or random photos “snapped” when people weren’t watching. It’s a cultural element that can encourage and foster work relationships and employee engagement.

6. Encourage charity

Encourage teams to “team up” and raise money for that cause. The cause must be aligned with the company values. Alternatively, encourage individuals to nominate charities for which the Company will make a donation if they can show that the charities values align with the Company.

Better yet, encourage employees to apply to have a day to work for a charity. The application to have a day off to work for their chosen charity must explain how the charities value and the employees’ values align with the Company values to make it a win-win. The employee will receive their normal days’ pay.

7. Raise salaries or pay a bonus

Bear with me!

How much does it cost your business to recruit and train someone? How much time does it take managers and HR to hire a new employee?

Customers invest in their relationships with your staff too. How much does it cost in lost business when customers lose confidence in the business due to staff turnover and don’t come back. A company can reduce costs, increased revenues and improved the customer experience by developing employees to be more inspired and engaged. Use this cost saving and reward employees with an annual increase or service bonus.

8. Celebrate achievements- the glue

Big or small, they are the solid proof that the work people are putting in has meaning. No one can go through tasks and assignments for months, or even years without burning out. Refill their energy tanks with some recognition and celebrate their hard work. This is also a great way to glue together teams.

9. Celebrate people

A card on their birthdays, a morning tea for a retirement, a ceremony to welcome newcomers….there are plenty of important moments of showing them that they matter..

10.   Get answers from your employees as well

Last but not least…This is related to feedback but it’s more of an indirect feedback. Employee surveys are a great way to monitor and analyse your teams and the overall workspace. You’ll get some essential information into what works and what you can improve.

Start with these 10 employee engagement ideas and build on that. Whether you have employees or you are an employee, the benfits of engagement in what you are doing and aligning it with your values will determine how happy you are in your work.

If you have any other ideas share them with us.

Link- COMPANIES SUCH AS GOOGLE AND VIRGIN ARE PRIME EXAMPLES OF EXTRAORDINARY EMPLOYEE ENGAGEMENT REAPING REAL BENEFITS. FIND OUT HOW THESE, AND OTHER LEADING COMPANIES, ARE GETTING THE MOST OUT OF THEIR EMPLOYEES. http://www.managers.org.uk/insights/news/2015/december/six-companies-that-get-employee-engagement-and-what-they-do-right

Kerri Bainbridge

One half of the Anywhere Business Team NZ

Sitting disease

Sitting disease by the numbers

The term “Sitting Disease” has been coined by the scientific community and is commonly used when referring to metabolic syndrome and the ill-effects of an overly sedentary lifestyle. However, the medical community does not recognize Sitting Disease as a diagnosable disease at this time.

Whether it’s time spent working (in the office, school or home), driving, eating or watching TV, the impacts our sedentary lifestyles, often referred to as “sitting disease,” may be one of the most unanticipated health threats of our modern time.

Sitting Disease:
A term coined by the scientific community, commonly used when referring to metabolic syndrome and the ill-effects of an overly sedentary lifestyle.

Now that’s the bad news. The good news is…

…by making simple lifestyle changes we can make big strides to lead healthier lives. Mounting medical research proves that if we choose to stand up, sit less and move more, we can experience a great number of attainable benefits to our health, our minds and our bodies . If this topic interests you go to the source to read more….source:http://www.juststand.org/the-facts/

 

Kerri Bainbridge

One half of the Anywhere Business Team NZ

www.anywherebusinessnetwork.co.nz

Time management -working from home

Kanwaljit Bakshi MP Tips on having a home office is that you can’t beat the convenience of working from home near family. I caught up with Kanwaljit at the Wild Foods Festival in Hokitika.

You cannot beat the convenience of working near your family. Kanwaljit has worked form home when he came to New Zealand from Delhi with his wife in 2001. He noted that the small business sector has many businesses working from home and this is a growing trend given the ability of those businesses to interact with there families.

Kanwaljit Singh Bakshi was born in the capital state of India, Delhi, where he gained a degree in Bachelor of Commerce from the University of Delhi in 1985 following his high-school at Guru Harkishan Public School.

He soon began his career in commerce by joining his family freight business and worked his way up to being a successful marketing manager. Having a prosperous 30 years business experience in India as well as New Zealand, he acquired expertise in diverse fields such as fashion and trade industry.

Kanwaljit Singh Bakshi married to Irvinder Kaur in the year 1989 and moved to New Zealand in the year 2001 where he and his wife considered the rising opportunities in the country that helped in growing their business and also gave a strong foundation to their two sons, Gawan and Rijak’s education. It’s a decision they always stood by.

Your feedback is appreciated.

You can follow us on facebook or on our website.

Andrew

Half of Team Anywhere New Zealand 

How to stay motivated- Motivation tips

Jen Bainbridge’s top tip is to live your dream to motivate yourself each morning! While Jim Crawthorn motivation is to make people laugh!

I caught up with Jen and Jim at the Wildfoods Festival in Hokitika.

Jen as a mother is motivated by living the dream and getting up each morning to be able to have her family around and still have a dream job for a nationwide radio show! Being a woman is about being everything you want to be and this is the role model for her daughter.

Jim want’s to make people laugh and look at the positive things. He gets up each morning trying make people laugh and if he has succeeded in that he is living the dream.


Mike


Jen
http://www.therock.net.nz

Jen Bainbridge takes over on-air from 10:00am – midday fronting the ‘Rock Workdays’ show and Jim Crawthorn does midday – 3pm which is mainly request-based.

Management Tips -Goal setting

 


Lisa Martin

The definition of goal setting is the process of identifying something that you want to accomplish and establishing measurable goals and timeframes. When you decide on a financial change to save more money and then set a certain amount to save each month, this is an example of goal setting.

Firstly consider what you want to achieve, and then commit to it. Set SMART (specific, measurable, attainable, relevant and time-bound) goals that motivate you and write them down to make them feel tangible. Then plan the steps you must take to realize your goal and cross off each one as you work through them.

Part of the planning process, business goals describe what a company expects to accomplish over a specific period of time. Businesses usually outline their goals and objectives in their business plans.

 

We are always looking for comment complete the feedback!

You can follow us on facebook or at our website!

Andrew

Half of the Anywhere Business Network

Time Management tip 3

I am continuing to be share with you from the Tips on Time Management series from people who have experience working from home.

Tip 3: TIME MANAGEMENT

“My time management tip is to collaborate with another ‘work from home’ person.

Email each other on Monday with the tasks to complete for the week.

Meet up for coffee or chat on the phone or email each other at the end of the week to help each other stay on track.  Accountability can be the nudge to completing tasks that would otherwise be shuffled to the bottom of the list.”

Anne Thoroughgood

Business Liaison

Young Enterprise Regional Coordinator

www.nmit.ac.nz/anne-thoroughgood

#Kerri Bainbridge

One half of the Anywhere Team NZ

Time Management tip 2

I am continuing to be share with you from the Tips on Time Management series from people who have experience working from home.

TIP 2: TIME MANAGEMENT

“Make sure you maximise on the benefits of working from home by scheduling in some of these little gems into your daily time frame:
– 30 min exercise (e.g. walk the dog or do some in house yoga )
– read one chapter of your current fave book from the comfort of your armchair
– 10 min sun bathe in your garden
– 15 min meditation

And most of all, start using positive language when talking about your time management and your work. Use words that express abundance rather than lack like “I don’t have enough time for this … or I can’t fit it all in”…
Instead learn to say e.g. “My time schedule for this week is running at capacity.”

Angelika Barnes / Life Coach/ Nelson, New Zealand

Website: www.angelikabarnes.com

Like her on Facebook ABC Angelika Barnes Coaching 

Angelika is passionate about communication and bringing out the best in people. “There is nothing more rewarding for her than seeing people becoming more energised and happy, because they have taken on board new techniques to get themselves there.”

Angelika

# Kerri Bainbridge

One half of the Anywhere Team NZ

Time Management tip 1

In this series I am going to be sharing Tips on Time Management by asking peope in the know about work from home.

TIP 1: TIME MANAGEMENT

“Before you start each day, write down a list of what you want to achieve that day; review how well you did at the end of each day. When you have mastered this, use your Friday afternoon to review your week and plan for next week bringing forward any undone ‘to do’s’ – however make sure your tasks follow the SMART rule! (Specific | Measurable | Achievable | Realistic | Timely)”

Debs Taylor-Hayhurst

“Working together to make a difference”

Business Consultant and Coach

www.successfactor.co.nz

http://www.facebook.com/successfactorconsultancyandcoaching (LIKE HER ON FACEBOOK)

Success Factor invests in people and businesses by providing them with the tools to reach their full potential through a results based service.

Debs

Debs Taylor- Hayhurst

How do you succeed in business?

Many who work from home have other income coming into the household from a partner so the amount of money generated is not always important. If it is your sole income for example you may feel more pressure about this.

It is still important no matter how much you are making to work efficiently. This will give you a sense of achievement and purpose- Successfulness. Without goals you may spend more hours than you need to working on your business and achieving very little.

There is a tendency to feel like you can never get away from work when you work from home because it’s always there. There’s always one more thing to do. Today I want to talk about goals and planning as they will be your keys to success.

Setting Goals

If you haven’t sat down and written down the goals you have for your business, then you need to do that now. When you are selling anything it seems impossible to predict how much you will sell since you cannot control the economy or how people spend their money. But you have to start with a goal. There are many great books, websites and blogs about this so start by investing time in working out what you are trying to achieve. I recommend a few on our website.

Your goals should be SMART -Specific Measurable Achievable Relevant Time bound

It’s a good idea to set business and personal goals since the reason for you working from home is often motivated by your personal goals. If you need help setting personal goals you will find a free tool here.

Goal Example: It might look like this for a T-shirt business

Make $x per month selling 50 t-shirts through my online shop.

Have a Business Plan

Next you need a plan. Here’s a free business planning tool to help you get started. You now have to have a plan for making this goal come to reality. You need to know you’re your strengths, weaknesses, risks and opportunities are. You need to plan for marketing and taxes. You need to plan for production time and delivery. Once you have done this planning your will know if your goal is realistic and achievable.

Invest time in yourself every day to become an efficient entrepreneur.

Kerri Bainbridge

Collaborate, Mindset, Learning

One Half of the Anywhere Team New Zealand

Related article- Tips for Time Managment

Is it possible to have a work/life balance and working from home?

Work Life and balance- are your goals matching what you want?

If you are like me, the idea of working from home is very appealing. Setting your own hours, no commute and time for the things that are important to me. I have worked from home for 12 years and it has given me the freedom and flexibility to work around my growing family. This flexibility has also come at cost. Finding a job that can be done from home that pays the bills (and more) is not always easy and I haven’t always been efficient with my time.

If you work from home too or want to, you might imagine that working from home means you could easily work around the kids, fit in social time with friends and family, and exercise too? Let’s look at this a bit closer at this work/life balance.

What are the distractions?

Here are just a few:

Friends wanting to catch up for coffee
Sick children
Household chores
Running errands
Paying bills
Gardening
The dog needs a walk
Going to the gym
Achieving a work/life balance

Having a work/life balance is possible when you work from home. If you are going to achieve your goals of running a successful business from home, you need to set goals and manage the distractions that some with working from home.

Kerri Bainbridge

Learning, Mindset, Collaboration

Anywhere Team NZ

Finding the numbers in marketing


Find the numbers and measure relentlesly
In any business there are three core activities that it’s very very important that you understand and understand not just the activities but the numbers that sit behind them those activities are.

Firstly marketing, secondly sales and thirdly how you service and keep your customers. If you think about marketing there are activities that you will undertake, in terms of marketing,these are lead generation activities. They create opportunities for you to sell to new customers. When you think about sales there are activities and people who sell whatever it is that you do, and then when you think about customer service, again there are activities and people who look after that function as well.  Where it’s really important that you get to is an understanding of if I spend X I get Y.

Now you may be joining us from anywhere in the world but let’s just use dollars to make the point here. If you spend $100 on a marketing activity, what will the result be if you can guarantee, because you’ve studied this, that it would generate 20 new leads and that following a sales process your team could close, let’s say eight new customers, and those customers bring in five hundred dollars on average every year, and let’s say you spend $100 to service those customers, then that would be a good investment.  But until you know those numbers you really have no idea what you can spend on marketing with any sort of justifiable return on investment. If you don’t know those numbers it’s time to find them out and your accountant can help you do just that.

Video: Courtesy of Panalitix Proprietory Ltd via the Taxman Ltd. Panalitix produce these wonderful short videos. To subscribe to the Elevate EMagazine produced by Panalitix email us at info@anywherebusinessnetwork.co.nz and put Subscribe to Elevate newsletter in the subject line.

Need some help?

For help to grow your buisness through collaboration with other entrepreneurs, develop a healthy life style and learn how to develop a successful business go to www.anywherebusinessnetwork.com.

This link is especially useful to those who are interested in learning about how to market online in todays digital world. There you will find a link a 30 free trial to the learning platform.

If you like books on this subject go to our shop www.anywherebusinessnetwork.co.nz for the book Raving Fans by Harvey MacKay.

Kerri Bainbridge

One half of the Anywhere Business Team

Are you where you want to be?

What are you doing ? Are you where you want to be? Why?

Have you got a business idea ? Have you done anything about getting that business off the ground?

If you have then that’s awesome. Its a hard road but with a good mindset, taking time to find out what sets you apart from the rest, what your customers think of you, giving to others and collaborating with others you will see the fruits of your labour.

We hope we can provide you with inspiration to either launch your idea or stay the course. We have an awesome Instagram campaign happening with inpiration to keep you focused. This video is a combination of some of our slides and messages.

We are passionate about Collaboration, Mindset and Learning being the keys to your success. Go for it. Live it. Dream it. Do it.

Kerri Bainbridge

Anywhere Business Network

Can you effectively communicate with people

networkingCommunication

The ability to speak confidently is a worthwhile skill to master if you are in business.

Whether you are speaking to customers face to face, on the phone or on a promotional video you need to be able to express your thoughts and ideas in a way that best conveys your message.

If you are anything like me, making cold calls freaks you out.  I was once told that you need 50 no’s before you can expect a yes so you may as well just keep calling people as you have a lot to get through before you get your yes. Whether you have to do cold calling or just speak to customers or clients, colleagues or business acquaintances you need to be able to appear you know what you are talking about.

I have spent a lot of time getting comfortable with speaking to and in front of people.  I joined Toastmasters in 2008 so I could practice these skills, not realising there was more to speaking in front of people than just preparing and delivering a speech. Here’s what I learnt and how I use it when in my business life with customers.

1. LISTEN -I learnt it was important to listen as well as speak. How can you meet the needs of your customers if you don’t find out what they are? You might be listening on the phone, in person or receiving feedback in writing. LISTENING allows you to meet their needs. You are wasting your time if no one wants what you are selling.

2. FEEDBACK- I learnt to give and receive feedback. Like listening, feedback is an active verb and if you don’t take action it is wasted. The art of feedback is noticing the good and that which needs improving and saying it in a way that allows the receiver to understand what to do next. For example- “ I enjoyed the meal and the performance however when I went to my car it was very dark and I would like to suggest you get lighting for the car park so I can enjoy the whole experience next time. Thank you for a lovely evening. “

3.  PREPARATION – I learnt that if you say you are going to do something you should prepare to do it well. This requires practice. In my business life this means writing down what I want to say, if it is something I am going to find difficult, and practice saying it till I can say it confidently.

4. POWER OF THE PAUSE- I learnt not to be afraid of the PAUSE. This was hard in the beginning. I unconsciously babbled to fill the silence. When you watch confident speakers, they are not afraid to take time to think about what they are going to say next or simply add a pause for effect. This often has us hanging on their every word. In my business life I can confidently ask a client, to give me a moment or that I will call them back when I have the answer they seek.

5. OFF THE CUFF- I used to hate networking events. I would stick close to people I knew which totally defeats the purpose of going to a networking even. I practice speaking in front of my club on all sorts of topics and have learnt techniques to help me when I know nothing about the topic. This skill is helpful when you need to make small talk at a trade show or networking event. It can also be helpful when waiting for a client or other members of a group and you have to pass the time with others waiting.

If you want to be a confident speaker it takes practice. Joining your local Toastmasters group will help you do this in a supportive environment, you can learn at your own pace, talk about topics you are comfortable with and meet new people.

 

Kerri Bainbridge

One collaborator of the  Anywhere Team NZ

Mindset, Collaboration, Learning

Think Big

Video: Courtesy of Panalitix Proprietory Ltd via the Taxman Ltd.

When I ask a business owner “what’s your plan for next year: how much do you think you can increase your sales?”  typically the answer is a small number like “five percent to ten percent if we do really well that would be a great year.”

But what I find is when you really understand the numbers most businesses can achieve much more than they ever thought possible and to do that it’s really important that you understand the numbers for your business.

First of all think about how many customers you have in your business.

Secondly, think about how many times those customers buy from you.

Thirdly, think about the average spend when those customers

If you increase each of those numbers by just ten percent your sales would increase by over thirty three percent and that’s a quite a dramatic number.

And if you broke those down into those three areas, a ten percent increase is certainly doable in many businesses.  So if you’re doing a million now you increase those three numbers -customers transaction, frequency transaction, value – by ten percent each you’ll go to 1,100,000 and in many businesses you know a lot of that would drop straight to the bottom line.

What I suggest you do is talk to your accountant to understand your numbers, what the dynamics are of your business in terms of those numbers and then plan together to increase each of those numbers by at least ten percent and then go and enjoy the rewards of that.

To subscribe to the Elevate EMagazine us at info@anywherebusinessnetwork.co.nz and put Subscribe to Elevate newsletter.

Need help?

If you dont have an accountant contact us and we will help no matter where you live (the digital world will make it happen).

Kerri Bainbridge

One half of the Anywhere Team NZ

Collaboration, Mindset, Learning

www.anywherebusinessnetwork.com

Marketing, Sales and Service

Video: Courtesy of Panalitix Proprietory Ltd via the Taxman Ltd.

In any business there are three core activities that it’s very very important that you understand and understand not just the activities but the numbers that sit behind them. Those activities are
firstly marketing, secondly sales and thirdly how you service and keep your customers.

If you think about marketing, there are activities that you will undertake in terms of marketing.  These
are lead generation activities they create opportunities for you to sell to new customers.  When you think about sales there are activities and people who sell whatever it is that you do.  And then when you think about customer service again there are activities and people who look after that function as well where it’s really important that you get to is an understanding of if I spend it I get Y.

Now you may be joining us from anywhere in the world but let’s just use dollars to make the point here if you spend $100 on a marketing activity what will the result be if you can guarantee because you’ve studied this that it would generate 20 new leads and that following a sales process your team could close let’s say eight new customers and those customers bring in five hundred dollars on average every year. And let’s say you spend $100 to service those customers then that would be a good investment. But until you know those numbers you really have no idea what you can spend on marketing with any sort of justifiable return on investment.  If you don’t know those numbers it’s time to find them out and your accountant can help you do just that.

Panalitix produce these wonderful short videos. To subscribe to the Elevate EMagazine email us at info@anywherebusinessnetwork.co.nz and put Subscribe to Elevate newsletter. We were pleased to share another of the Panalitix video with you today.

Kerri Bainbridge

One half of the Anywhere Business Team

Mindset, Collaboration, Learning

For tips and tools for being in business www.anywherebusinessnetwork.co.nz 

3 Reasons to go mobile with the Google App Calendar

3 reasons to use the Google App Calendar:

  1. I always have my phone, so I will always have my diary and contacts which means I always have their contact details
  2. Automatic sync between PC and smart phone, and its easy to make changes on either PC or smart phone
  3. It is linked to Google Maps so I can find my clients easily.

One of the things I blogged about recently was challenging you all about how well you stored your important data for appointments, files, and client information. I suggested you store your electronic documents and client information in the cloud. I personally use Dropbox and Evernote and when it come to my diary I am using the Google App Calendar.

If you think about it, in an emergency you are not going to grab paper files and you may not have time to grab your computer. But you will grab your phone.

The reason I like the Google App Calendar is :

  1. because the PC version syncs to my smart phone,
  2. I can share this calendar with colleagues or family if I need to,
  3. I can print it from my pc and on my phone I can even link it to Google Maps so I can find my clients

You can see my demonstration on the video HERE.

I would be without it. I can Go Anywhere, Be Anywhere.

 Kerri Bainbridge

One half of the Anywhere Team NZ

Collaboration, Mindset, Learning