Mindset, Learning, Collaboration

Time Management tip 3

I am continuing to be share with you from the Tips on Time Management series from people who have experience working from home.

Tip 3: TIME MANAGEMENT

“My time management tip is to collaborate with another ‘work from home’ person.

Email each other on Monday with the tasks to complete for the week.

Meet up for coffee or chat on the phone or email each other at the end of the week to help each other stay on track.  Accountability can be the nudge to completing tasks that would otherwise be shuffled to the bottom of the list.”

Anne Thoroughgood

Business Liaison

Young Enterprise Regional Coordinator

www.nmit.ac.nz/anne-thoroughgood

#Kerri Bainbridge

One half of the Anywhere Team NZ

Time Management tip 2

I am continuing to be share with you from the Tips on Time Management series from people who have experience working from home.

TIP 2: TIME MANAGEMENT

“Make sure you maximise on the benefits of working from home by scheduling in some of these little gems into your daily time frame:
– 30 min exercise (e.g. walk the dog or do some in house yoga )
– read one chapter of your current fave book from the comfort of your armchair
– 10 min sun bathe in your garden
– 15 min meditation

And most of all, start using positive language when talking about your time management and your work. Use words that express abundance rather than lack like “I don’t have enough time for this … or I can’t fit it all in”…
Instead learn to say e.g. “My time schedule for this week is running at capacity.”

Angelika Barnes / Life Coach/ Nelson, New Zealand

Website: www.angelikabarnes.com

Like her on Facebook ABC Angelika Barnes Coaching 

Angelika is passionate about communication and bringing out the best in people. “There is nothing more rewarding for her than seeing people becoming more energised and happy, because they have taken on board new techniques to get themselves there.”

Angelika

# Kerri Bainbridge

One half of the Anywhere Team NZ

Time Management tip 1

In this series I am going to be sharing Tips on Time Management by asking peope in the know about work from home.

TIP 1: TIME MANAGEMENT

“Before you start each day, write down a list of what you want to achieve that day; review how well you did at the end of each day. When you have mastered this, use your Friday afternoon to review your week and plan for next week bringing forward any undone ‘to do’s’ – however make sure your tasks follow the SMART rule! (Specific | Measurable | Achievable | Realistic | Timely)”

Debs Taylor-Hayhurst

“Working together to make a difference”

Business Consultant and Coach

www.successfactor.co.nz

http://www.facebook.com/successfactorconsultancyandcoaching (LIKE HER ON FACEBOOK)

Success Factor invests in people and businesses by providing them with the tools to reach their full potential through a results based service.

Debs

Debs Taylor- Hayhurst

Snack size communication is changing the way we communicate

Snack size communication is changing the way we communicate

Like a healthy diet, social interactions in our digital age should be balanced. Are you so caugh up in this digital age that you need to disconnect to reconnect with friends and family?

Did you know that according to the research by the food and dining industry, we are snacking much more frequently. In the United States, 90 percent of people are snacking multiple times a day and eating less during traditionally scheduled meals, sometimes foregoing them altogether.

Why is this important you might ask when I am talking about social media? Well, it seems we are also snacking on information, taking bit size chunks thoughout the day, more than we have ever done before too. It seems our attention spans are shorter, our desire to receive information is still there but we want it more quickly and in shorter chunks of time. Interestingly, this is called snackification (yes, that’s a real term).

So why is this technological trend toward briefer, more frequent, more casual interactions important to you?  Because our communication to customers needs to be “snackified” too. At work and at home, there is a definite trend toward shorter, more frequent, more informal interactions while we are doing something else.

Snackification at Home

Have you noticed that your family and friends often send texts rather than call these days. They text what’s on their minds and then send those thoughts straight away in small bites of information. Have you noticed your partner sends lots of little texts during the day so you know they are thinking of you when before they might have thought it silly to just ring you to say the same thing. I used to have hour-long phone conversations with family and friends, but now I rarely have a telephone conversation lasting longer than a few minutes, and recently even these are being replaced by text messages. We are changing the way we maintain relationships aren’t we?

We also consume entertainment and news in bite-sized chunks. In our house we occasionally watching a movie together. But sometimes we spend time together while watching short videos, reading or listening to music tracks on tablets or phones individually: I call it being “alone together” on our couch.

A survey by OpenMarket from May 2016 reported that 75 percent of millennials actually prefer texting over talking. The research suggests that this has been a consistently growing trend for several years, indicating that this is not a fad. I know my son (11-years-old) only send texts to his friends (unless I force them to pick up the phone). In addition, millennials prefer texting because they say it’s less stressful since it doesn’t require them to come up with answers on the spot and allows them time to choose and edit their words.

Snackification at Work

In my own businesses I have noticed over the years, my clients began requesting shorter and shorter session times. If I am asked to do a presentation, more often than not I am asked to do a 10 minute opening followed by a Q &A session rather than a longer presentation going into more depth. Seems everyones busy. I have also noticed that emails are getting shorter, people are using bullet points and often opt to send 2 emails when in the past it would have all been in one long email.

In fact, snackification of communication is typical in most workplaces. Reports used to be long and detailed. Now many professionals consume and share information either in short, bulleted, slide presentation form or in multiple emails with text and video attachments. Meetings that used to last half a day are getting shorter or are eliminated. Interestingly, according to a 2014 survey, 43 percent of workers avoid spontaneous conversations in favor of email and myriad collaboration tools that enable them to have short “conversations” throughout the day.

What is the impact on your business

Since millennials are the next generation into the workforce I suggest if you are not one of them, you find out more about the way they are communicating in order to meet their needs as employees and connsumers.

Check out my next blog where I look at the pros and cons of “snackification” on our personal and business lives. I would love your comments.

Kerri Bainbridge

Collaborate, Mindset, Learning

One half of the Anywhere Team NZ

The changing digital landscape is changing the way we do business

Are you keeping up with the changing digital landscape? It’s changing the way we do business.

If you have been searching the internet for inspiration about what you might do in the future you are probably aware that the future of work is changing. This is because the digital landscape has change the way we collaborate, our mindset, and the way we gather information (learning). The big question is are you prepared for it? What have you already noticed?

What change have we already been through? At almost 50 (generation X) I have seen lots of change in the way I communicate and the business tools I have used to collaborate and do business. No one stopped and asked if I was ready. I was eager to experience it to be honest and embrased it. I have seen work change from being repetitive and time consuming to become replaced by technology and efficiency. I adapted and changed because I had to and because it was exciting.

My changing landscape

When I started work in the late 80s fax machines were just coming into my workplace, there were no cell phones, no ATM machines and the home computer was for playing games on. There was not social media. If you were going to be late home you had to find a phone box or ring from work. If you broke down you walked to someone house and used their phone. If you wanted to know what a shop had to sell you had to go in or look at a catalogue or advert. We got our news on the radio or TV at the appointed hour. If you wanted to research something you had to go the library. If you wanted to read a book you bought it or got it out of the library.

If you wanted to communicate with a work colleague, family or friends you wrote a memo, letter or picked up the phone. Or better still you walked round the office to went to their home to speak to them in person. People were not so accessable and we had to wait to tell them things. Memos and letters were longer because you saved it all up to put in one document. Now a days we do everything in bit size pieces. Sometimes we send our thought on social media or text as they come to us. Maybe we used a diary for this before or wrote it down in poetry or songs…….imagine not being able to tell your partner something when you thought of it- ping off goes a text.

In the 90s I remember getting my first “flip phone”. It was a great comfort to think I could text my partner about my location so we could meet up after work or I could get help if I broke down in my car. It was quite expensive to make calls so I really treated it as an emergency device for calling. I was listening to music on my stereo or walkman. I was using my camera for photos and having them printed out from a role of film. I needed a video camera for video.

I taught myself to type so I could use my home computer to type up assignments for university (when I went back to uni after 10 years working so we are in the 90s now). I taught myself to use email and started sending emails to friends. I remember one friend saying she thought it was funny how I wrote like I was talking to her. She thought I should only use it to send a quick message and if I wanted to talk I should phone. I remember sending emails at work and treating it like a letter. I would save up things to say and send one long email.

In the early 2000s I was using the internet for booking flights, reseaching things that interest me, and checking emails when I travelled. I was using my home computer to do my accounts, business documents and communicating with work and friends who were out of town. When I travelled I took photos or video on my camera and I left my phone at home. My only form of commuication with people back home was sending a postcard, letter or checking my emails in an internet cafe. I used an walkman playing cds for music. If I wanted a job I had to look in the papers, and post in an application, then go to an interview. If I wanted to buy something I could search about it to see where I need to go to buy it. It wasnt the norm to pay online but you could email an order.

Digital landscape today

These days, I generally don’t go anywhere without my phone. I use it for my emails, internet searches, bookings, games, phone calls, texts, social media, business information storage in the cloud, my calendar, to take bookings for business, listening to music, accessing stored doucents in the cloud, taking photos and videos, read the news, do my banking and to tell me the time. When I travel I take just my phone and I can Skype or Facetime, or use my social media to communicate and share realtime what I am doing, where I am with whome I like.

Workwise I have seen that more and more people are working from home. Some are working remotely for someone else while others are working for themselves. Working around family is a big focus. Information is more accessable, its being stored electronically in the Cloud. People are collaborating through online meetings such as Zoom and Skype. Technology has changed the way we do business. We dont need to be in a clients office to speak to them, do training for them or with them, having a meeting or exchange ideas. If I want a job I apply online, I network with people imporant to my business or future business online. If I get an interview it wouldnt be unusual to be interviewed by Skype. If I want to order something I can seach online for the best price or product. Then I can order and pay right away online and it will be shipped to me.

What does this all mean for the future of work?

Our epectations have changed (mindset). We expect things to be at our finger tips. We expect businesses to get back to us quickly and to find what we want in an instant. We no longer expect to have to go to the shops for items.  Dispite social media we are still meeting up to socialise (collaboration). We are just sharing the experience with more than just those who are there.

People want thing fast, in bite sizes and they want to share their experience. They need to see and experience your product so photos or video are important. You need a presence online so you can be found, so your consumer can learn about you, and you need a way of interacting online with customers to create a following. Are you providing that? What does your digital landscape look like for your business? Do you have brochures, messages or busy ads that are long and boring. Are you refusing to get conected with social media and unsure how to take video, share experiences and photos of what you do? This is the future NOW.

What can you do to improve your digital landscape right now?

Its often easier to cope with this change when you are young. I think thats because you dont have other things like kids and financial pressures to worry about. Some people are better with change. But change is all the current generation know. The digital landscape is in their face and its changing fast. If you are a gernation X like me then you need to think about the changing nature of work and the fact that the next generation, the millenials are now in the workforce in bigger numbers and they have grown up with laptops, phones, social media and the world of instant gratification. They are your workforce and your consumers and are just plain expecting different things than you have grown up with. As parents we are grappling with the changing digital landscape our kids are exposed to. My advice is to learn about it now. Engage with them in their world as this is the next generating of your customers. I will explore more about the millenials in my next blog. You cant afford to miss it.

Kerri Bainbridge

One half of the Anywhere Team NZ

Colaboration, Mindset, Learning.

www.anywherebusiness.co.nz 

 

How do you succeed in business?

Many who work from home have other income coming into the household from a partner so the amount of money generated is not always important. If it is your sole income for example you may feel more pressure about this.

It is still important no matter how much you are making to work efficiently. This will give you a sense of achievement and purpose- Successfulness. Without goals you may spend more hours than you need to working on your business and achieving very little.

There is a tendency to feel like you can never get away from work when you work from home because it’s always there. There’s always one more thing to do. Today I want to talk about goals and planning as they will be your keys to success.

Setting Goals

If you haven’t sat down and written down the goals you have for your business, then you need to do that now. When you are selling anything it seems impossible to predict how much you will sell since you cannot control the economy or how people spend their money. But you have to start with a goal. There are many great books, websites and blogs about this so start by investing time in working out what you are trying to achieve. I recommend a few on our website.

Your goals should be SMART -Specific Measurable Achievable Relevant Time bound

It’s a good idea to set business and personal goals since the reason for you working from home is often motivated by your personal goals. If you need help setting personal goals you will find a free tool here.

Goal Example: It might look like this for a T-shirt business

Make $x per month selling 50 t-shirts through my online shop.

Have a Business Plan

Next you need a plan. Here’s a free business planning tool to help you get started. You now have to have a plan for making this goal come to reality. You need to know you’re your strengths, weaknesses, risks and opportunities are. You need to plan for marketing and taxes. You need to plan for production time and delivery. Once you have done this planning your will know if your goal is realistic and achievable.

Invest time in yourself every day to become an efficient entrepreneur.

Kerri Bainbridge

Collaborate, Mindset, Learning

One Half of the Anywhere Team New Zealand

Related article- Tips for Time Managment

How will the millennials affect your business?

 

Who are they?

The millennial generation, born between 1980 and 2000 now entering employment in
very high numbers, will shape the world of work for years to come. Attracting the best of these millennial workers to your business, as an employee or consumer, is critical to the future of your business. Their career aspirations, attitudes about work, and knowledge of new technologies will define the culture of the 21st century workplace. Simon Sinek covers it well in the video above.

Why does it matter?

Millennials matter because they are not only different from those that have gone before, they are also more numerous than any since the soon-to-retire Baby Boomer generation – millennials already form 25% of the workforce in the US and account for over half of the population in India. By 2020, millennials will form 50% of the global workforce (always good to have the stats).

But although they will soon outnumber their Generation X predecessors (like me), they remain in short supply, particularly in parts of the world where birth rates have been lower. They will also be more valuable – this generation will work to support a significantly larger older generation as life expectancy increases.

How do millenials see “work”?

It’s clear that millennials will be a powerful generation of workers and that those with the right skills will be in high demand. Attracting and keeping younger workers is one of the biggest talent challenges for businesses employing them. They may be able to command not only creative reward packages by today’s standards, but also influence the way they work, where they work and how they operate in the workplace.

Are they that different to past generations? It’s true to say that some of the behaviour and attributes of millennials can be explained by their age and relative lack of responsibilities. Our behaviour and priorities change and adapt as we age, but to dismiss the issues entirely on that basis would be a mistake.

What sets them apart?

Millennials’ use of technology clearly sets them apart. One of the defining characteristics of the millennial generation is their affinity with the digital world. They have grown up with broadband, smartphones, laptops and social media being the norm and expect instant access to information. This is the first generation to enter the workplace with a better grasp of a key business tools than more senior workers.

It’s more than just the way they use technology its the way they behave too that makes today’s youth different. Their behaviour is coloured by their experience of the global economic crisis and they place much more emphasis on their personal needs than on those of the organisation.

Millennials tend to be uncomfortable with rigid corporate structures and turned off by information silos. They expect rapid progression, a varied and interesting career and constant feedback. In other words, millennials want a management style and corporate culture that is very different from anything that has gone before – that is, one that meets their needs.

The particular characteristics of millennials – such as their ambition and desire to keep learning and move quickly upwards through an organisation, as well as their willingness to move on quickly if their expectations are not being met – requires a focused response from employers. Millennials want a flexible approach to work, but very regular feedback and encouragement. They want to feel their work is worthwhile and that their efforts are being recognised. They value similar things in an employer brand as they do in a consumer brand. These are all characteristics that employers can actively address.

Businesses like Google and Apple have been successfully attracting talented millennials because they are naturally innovative employers who are never restrained by ‘how things used to be done’, their culture, management style and approach to recruitment and retention naturally appeal to the millennial generation. And because of that, they are able to take their pick of the best younger talent around.

Irrespective of your long-term aims and ambitions for your business, it will be your ability to attract and retain millennial talent will be a vital step to the success of your business because they are not only your employees but your consumers.

In summary

Millennials want a flexible approach to work, regular feedback and encouragement, to feel their work is worthwhile and that their efforts are being recognised. They also value similar things in an employer brand as they do in a consumer brand. In other words if they buy your product they will want to work for you. If they like what you stand for, they will want to work for you. It will all be about what is in it for them. You need to learn now how to feed the machine that is here now. Interact with it (collaborate), develop a healthy mindset to working with it (mindset) and learn about how it works (learning).

Kerri Bainbridge

One half of the Anywhere Team NZ

Collaboration, Mindset, Learning

Is it possible to have a work/life balance and working from home?

Work Life and balance- are your goals matching what you want?

If you are like me, the idea of working from home is very appealing. Setting your own hours, no commute and time for the things that are important to me. I have worked from home for 12 years and it has given me the freedom and flexibility to work around my growing family. This flexibility has also come at cost. Finding a job that can be done from home that pays the bills (and more) is not always easy and I haven’t always been efficient with my time.

If you work from home too or want to, you might imagine that working from home means you could easily work around the kids, fit in social time with friends and family, and exercise too? Let’s look at this a bit closer at this work/life balance.

What are the distractions?

Here are just a few:

Friends wanting to catch up for coffee
Sick children
Household chores
Running errands
Paying bills
Gardening
The dog needs a walk
Going to the gym
Achieving a work/life balance

Having a work/life balance is possible when you work from home. If you are going to achieve your goals of running a successful business from home, you need to set goals and manage the distractions that some with working from home.

Kerri Bainbridge

Learning, Mindset, Collaboration

Anywhere Team NZ

3 Tips for planning your time when you work from home

Setting Goals Planning Comment

Only you know how much time you can dedicate to your business. Good time management will help you get the most out of your day so you can achieve your goals. Dont fall into the trap of planning to do things and then be distracted by friends, family, jobs around the house, animals, a good book or a chance to get out in the sunshine. You can still do all these things and give all these things the attention you want to but with a little time managment you will achieve much more.

Here are some essential tools and tips for helping you manage your time.

1. Have a diary

Make sure you have a diary in which you set up some core hours you will dedicate to your business.

It will be up to you to decide if this is an electronic diary or physical one. If you don’t have a diary you will always feel torn when you are asked by friends to join them for coffee, exercise, lunches etc.  An electronic diary is more portable and lighter. You can set up your to-do-lists in there too.

2. Set your core business hours

The distractions -Groceries still need to be bought, cleaning, washing, school drop offs, after school activities and lunches and dinners need to be made. All this needs to be considered when you are planning your working week from home.

Consider working longer some days so you have days available for the odd lunch or coffee date. Or start later so you can start the day doing exercise or catching up with friends. Working for yourself often means we can fit in work after hours when the kids are in bed or on the weekends when your partner is home or you know the kids will play happily for an hour.

When you look at the core hours you have to work with, ask yourself if that is enough time to get all you need to get done, done. If not, you may have to change some of your social time hours. We think it will be easy to fit all our friends in for coffees but in reality it’s still often better to leave our social time to after school or the weekends. Until you do this exercise you won’t know what is possible.

3. Let people know your work hours

Once your schedule is set let family, friends and clients know your core hours. It is useful for your clients too to know when they can easily get hold of you. The sooner people who know you know your “work hours” the less they will ask you to join them during those times. Less distractions.

In summary:

Have a diary
Decide on your core hours each day
Let family, friends and clients know what your core hours are

Finding the numbers in marketing


Find the numbers and measure relentlesly
In any business there are three core activities that it’s very very important that you understand and understand not just the activities but the numbers that sit behind them those activities are.

Firstly marketing, secondly sales and thirdly how you service and keep your customers. If you think about marketing there are activities that you will undertake, in terms of marketing,these are lead generation activities. They create opportunities for you to sell to new customers. When you think about sales there are activities and people who sell whatever it is that you do, and then when you think about customer service, again there are activities and people who look after that function as well.  Where it’s really important that you get to is an understanding of if I spend X I get Y.

Now you may be joining us from anywhere in the world but let’s just use dollars to make the point here. If you spend $100 on a marketing activity, what will the result be if you can guarantee, because you’ve studied this, that it would generate 20 new leads and that following a sales process your team could close, let’s say eight new customers, and those customers bring in five hundred dollars on average every year, and let’s say you spend $100 to service those customers, then that would be a good investment.  But until you know those numbers you really have no idea what you can spend on marketing with any sort of justifiable return on investment. If you don’t know those numbers it’s time to find them out and your accountant can help you do just that.

Video: Courtesy of Panalitix Proprietory Ltd via the Taxman Ltd. Panalitix produce these wonderful short videos. To subscribe to the Elevate EMagazine produced by Panalitix email us at info@anywherebusinessnetwork.co.nz and put Subscribe to Elevate newsletter in the subject line.

Need some help?

For help to grow your buisness through collaboration with other entrepreneurs, develop a healthy life style and learn how to develop a successful business go to www.anywherebusinessnetwork.com.

This link is especially useful to those who are interested in learning about how to market online in todays digital world. There you will find a link a 30 free trial to the learning platform.

If you like books on this subject go to our shop www.anywherebusinessnetwork.co.nz for the book Raving Fans by Harvey MacKay.

Kerri Bainbridge

One half of the Anywhere Business Team

Are you where you want to be?

What are you doing ? Are you where you want to be? Why?

Have you got a business idea ? Have you done anything about getting that business off the ground?

If you have then that’s awesome. Its a hard road but with a good mindset, taking time to find out what sets you apart from the rest, what your customers think of you, giving to others and collaborating with others you will see the fruits of your labour.

We hope we can provide you with inspiration to either launch your idea or stay the course. We have an awesome Instagram campaign happening with inpiration to keep you focused. This video is a combination of some of our slides and messages.

We are passionate about Collaboration, Mindset and Learning being the keys to your success. Go for it. Live it. Dream it. Do it.

Kerri Bainbridge

Anywhere Business Network

Can you effectively communicate with people

networkingCommunication

The ability to speak confidently is a worthwhile skill to master if you are in business.

Whether you are speaking to customers face to face, on the phone or on a promotional video you need to be able to express your thoughts and ideas in a way that best conveys your message.

If you are anything like me, making cold calls freaks you out.  I was once told that you need 50 no’s before you can expect a yes so you may as well just keep calling people as you have a lot to get through before you get your yes. Whether you have to do cold calling or just speak to customers or clients, colleagues or business acquaintances you need to be able to appear you know what you are talking about.

I have spent a lot of time getting comfortable with speaking to and in front of people.  I joined Toastmasters in 2008 so I could practice these skills, not realising there was more to speaking in front of people than just preparing and delivering a speech. Here’s what I learnt and how I use it when in my business life with customers.

1. LISTEN -I learnt it was important to listen as well as speak. How can you meet the needs of your customers if you don’t find out what they are? You might be listening on the phone, in person or receiving feedback in writing. LISTENING allows you to meet their needs. You are wasting your time if no one wants what you are selling.

2. FEEDBACK- I learnt to give and receive feedback. Like listening, feedback is an active verb and if you don’t take action it is wasted. The art of feedback is noticing the good and that which needs improving and saying it in a way that allows the receiver to understand what to do next. For example- “ I enjoyed the meal and the performance however when I went to my car it was very dark and I would like to suggest you get lighting for the car park so I can enjoy the whole experience next time. Thank you for a lovely evening. “

3.  PREPARATION – I learnt that if you say you are going to do something you should prepare to do it well. This requires practice. In my business life this means writing down what I want to say, if it is something I am going to find difficult, and practice saying it till I can say it confidently.

4. POWER OF THE PAUSE- I learnt not to be afraid of the PAUSE. This was hard in the beginning. I unconsciously babbled to fill the silence. When you watch confident speakers, they are not afraid to take time to think about what they are going to say next or simply add a pause for effect. This often has us hanging on their every word. In my business life I can confidently ask a client, to give me a moment or that I will call them back when I have the answer they seek.

5. OFF THE CUFF- I used to hate networking events. I would stick close to people I knew which totally defeats the purpose of going to a networking even. I practice speaking in front of my club on all sorts of topics and have learnt techniques to help me when I know nothing about the topic. This skill is helpful when you need to make small talk at a trade show or networking event. It can also be helpful when waiting for a client or other members of a group and you have to pass the time with others waiting.

If you want to be a confident speaker it takes practice. Joining your local Toastmasters group will help you do this in a supportive environment, you can learn at your own pace, talk about topics you are comfortable with and meet new people.

 

Kerri Bainbridge

One collaborator of the  Anywhere Team NZ

Mindset, Collaboration, Learning

The idea of “work” is changing

The idea of “work” is changing

Then next generation are shaping the nature of work and it is not as you know it.

If you think back 10, 20, 30 years and remember what you work life was like you’d have to agree that the way you do work is different. Not only that you probably thought about work differently then because your priorities were different.

30 years ago I was starting my first job. I was sold a job that would last me my life if I wanted it. I had to decide if I wanted to work there a long time and think about all the opportunities that employer would give me. I didnt think about what I would give them. I was looking for a career and money. In those days I worked for a bank. I saw centralisation then decentalisation, restructuring, take overs by other banks and finally I took redundancy and went overseas.

I changed careers and fought my way into a new job in a new city accross the ditch. I gained heaps of experience but I didnt have kids and I had a good income so I wasnt thinking beyond starting a family. After my family I was faced with another career change to work around my growing family. I didnt want to work full time anymore but employers dont get it. They dont have structures for working parents….I know there are some companies that do but I didnt work there. I couldnt understand why more companies didnt see the value I had to offer….just part time. I had to change again.

My definition of work has changed over the years and I am sure yours has too. Like me you may have changed jobs and careers many times already. Well I hate to tell you this but the idea of what work is and how it is presented is changing all the time. The sooner you get your head round it the better.

What did I do? I opened up a business working for myself. I now have 3 businesses, all working from home and the first biggest thing that I had to get used to was budgeting. These days I still hate the numbers stuff so I leave it to my accountant most of the time. I love being social though so I have upskilled on my social media marketing skills. I am reaching more people than ever before and learning and collaborating with poeple to change the way I work all the time. It takes work on your mindset too in order to roll with the punches. Be flexible and learn to keep ahead of the game. What is it you really want to do? Maybe it is time you called the shots and ran your own business? Running your own business could be offering a service. Packaging your skills up and selling them to businesses on contract. Maybe you have a hobby you want to start making money from.

Sounds like you need to change your mindset, find out more about what is possible and seek some advice or join a community to see what others are doing.

Need help?

We specialise in helping businesses succeed. Check out all the great blogs we have written. Check out our website www.anywherebusines.co.nz and see who we are and how we can help you. Heaps of free stuff.

Kerri Bainbridge

One half of the Anywhere Team NZ

Think Big

Video: Courtesy of Panalitix Proprietory Ltd via the Taxman Ltd.

When I ask a business owner “what’s your plan for next year: how much do you think you can increase your sales?”  typically the answer is a small number like “five percent to ten percent if we do really well that would be a great year.”

But what I find is when you really understand the numbers most businesses can achieve much more than they ever thought possible and to do that it’s really important that you understand the numbers for your business.

First of all think about how many customers you have in your business.

Secondly, think about how many times those customers buy from you.

Thirdly, think about the average spend when those customers

If you increase each of those numbers by just ten percent your sales would increase by over thirty three percent and that’s a quite a dramatic number.

And if you broke those down into those three areas, a ten percent increase is certainly doable in many businesses.  So if you’re doing a million now you increase those three numbers -customers transaction, frequency transaction, value – by ten percent each you’ll go to 1,100,000 and in many businesses you know a lot of that would drop straight to the bottom line.

What I suggest you do is talk to your accountant to understand your numbers, what the dynamics are of your business in terms of those numbers and then plan together to increase each of those numbers by at least ten percent and then go and enjoy the rewards of that.

To subscribe to the Elevate EMagazine us at info@anywherebusinessnetwork.co.nz and put Subscribe to Elevate newsletter.

Need help?

If you dont have an accountant contact us and we will help no matter where you live (the digital world will make it happen).

Kerri Bainbridge

One half of the Anywhere Team NZ

Collaboration, Mindset, Learning

www.anywherebusinessnetwork.com

Marketing, Sales and Service

Video: Courtesy of Panalitix Proprietory Ltd via the Taxman Ltd.

In any business there are three core activities that it’s very very important that you understand and understand not just the activities but the numbers that sit behind them. Those activities are
firstly marketing, secondly sales and thirdly how you service and keep your customers.

If you think about marketing, there are activities that you will undertake in terms of marketing.  These
are lead generation activities they create opportunities for you to sell to new customers.  When you think about sales there are activities and people who sell whatever it is that you do.  And then when you think about customer service again there are activities and people who look after that function as well where it’s really important that you get to is an understanding of if I spend it I get Y.

Now you may be joining us from anywhere in the world but let’s just use dollars to make the point here if you spend $100 on a marketing activity what will the result be if you can guarantee because you’ve studied this that it would generate 20 new leads and that following a sales process your team could close let’s say eight new customers and those customers bring in five hundred dollars on average every year. And let’s say you spend $100 to service those customers then that would be a good investment. But until you know those numbers you really have no idea what you can spend on marketing with any sort of justifiable return on investment.  If you don’t know those numbers it’s time to find them out and your accountant can help you do just that.

Panalitix produce these wonderful short videos. To subscribe to the Elevate EMagazine email us at info@anywherebusinessnetwork.co.nz and put Subscribe to Elevate newsletter. We were pleased to share another of the Panalitix video with you today.

Kerri Bainbridge

One half of the Anywhere Business Team

Mindset, Collaboration, Learning

For tips and tools for being in business www.anywherebusinessnetwork.co.nz 

3 Reasons to go mobile with the Google App Calendar

3 reasons to use the Google App Calendar:

  1. I always have my phone, so I will always have my diary and contacts which means I always have their contact details
  2. Automatic sync between PC and smart phone, and its easy to make changes on either PC or smart phone
  3. It is linked to Google Maps so I can find my clients easily.

One of the things I blogged about recently was challenging you all about how well you stored your important data for appointments, files, and client information. I suggested you store your electronic documents and client information in the cloud. I personally use Dropbox and Evernote and when it come to my diary I am using the Google App Calendar.

If you think about it, in an emergency you are not going to grab paper files and you may not have time to grab your computer. But you will grab your phone.

The reason I like the Google App Calendar is :

  1. because the PC version syncs to my smart phone,
  2. I can share this calendar with colleagues or family if I need to,
  3. I can print it from my pc and on my phone I can even link it to Google Maps so I can find my clients

You can see my demonstration on the video HERE.

I would be without it. I can Go Anywhere, Be Anywhere.

 Kerri Bainbridge

One half of the Anywhere Team NZ

Collaboration, Mindset, Learning

What are the implications of an ageing workforce for you?

Older workers will have a profound effect on the labour market as aging will affect the size, characteristics and possibly the productivity of the workforce. 

I recently heard of a woman in her 50’s being asked by a recruiter “how long was she planing to live?”. Apart from it being discriminatory and very inappropriate, it highlights that many who are 50+ are seeking meaningful employement and that workplaces just havent considered the implications of this. I believe there are so many “young” people” in recruitment that they just cannot imagine being 50+. In fact you dont need to be 50 + to experience this kind of discrimination in the workplace. There are so many poeple entering the workplace who are young and want flexibility they expect that everyone does. There has been a definate shift in the last 10 years from a feeling of security in a job to feeling like you just need to accept you will change jobs often. Regardless of this trend there is an aging workforce upon us and they will need to be accomodated because they will make up the bulk of the workforce. On the flip side those in this age bracket will need to think about marketing themselves differently and working differently.

Aging workforce stats

HRINZ had this to say on their website: “The New Zealand workforce is greying, becoming more female, and will stop expanding by about 2030. Older workers will have a profound effect on the labour market as aging will affect the size, characteristics and possibly the productivity of the New Zealand workforce. The aging of the New Zealand population will raise a number of labour market issues that have important implications for policy development, service delivery and the way organisations operate in the future.”

Judith Davey, Victoria University Professor writes “Decreased fertility means that fewer young workers are entering the workforce, not enough to replace retiring baby boomers (AIM, 2013). Skills shortages are emerging in many OECD countries (Callanan & Greenhaus, 2008). Van Dalen, Henkens, and Schippers (2009) found that employers in several European countries perceive shortages of labour as one of the main labour market challenges for the coming decades. In a speech in May 2013, the Minister for Social Development pointed out the New Zealand trends. By 2030, more people will be retiring than entering the workforce. The workforce grew by about half a million from 2000 to 2010 – but the projected growth for the next decade, is only 190,000. ”

She goes on to say “Firms which understand the implications of population ageing will be better placed to address its challenges. Llewellyn and Chaix-Viros (2008, p. 5) concluded that “the age-related workforce changes that lie ahead are among the most significant changes to which companies will have to adapt.” Successful adaptation will require investment in human capital and knowledge management in mixed-age workforces (Lissenburgh & Smeaton, 2003). ” Making Active Ageing a Reality

Why do older workers stay and how will it impact business?

I was recently at an ACC Health and Safety Expo in Nelson and one of their speakers spoke about the implications for business of an ageing workforce. Leonie Wallwork, Partners in Change, talked about the aging workforce and her message was:

·  Employers need to prepare themselves for an increase in older workers

· Talent is ageless. Become and age friendly employer.

· Employers need to assess, reassess and assess again to make sure the work people are doing is appropriate for their skills, experience, physical capability and well being of the worker.

Leonie outlined reasons why older worker stayed and the top risks for have hiring and retaining an older workforce. She said those 65+ stay in the workforce for 3 reasons:

1.   Choice

2.   Necessity

3.   Fear

The top risks for hiring or retaining an aging workforce are:

· Loss of talent -ie If the over 55s leave how will you replace them? Do you know how many you have already in your workforce?

· Loss of knowledge- i.e. What knowledge would walk out the door with them if they leave?

· Reclining productivity- There is little relationship between age and productivity. Engagement is what is important. How can you engage the older workforce? What incentives will appeal to them? Will you need to redesign their work?

·Compromised health and safety well being- It’s a myth that the oldest workers have higher injury rates. The highest rates for time off work is in the 30-54. Highest number of injuries reported are in 20-29yr. General well-being affects all workers.

·Damage to reputation- Treat people well is good for retention and your reputation. Your employees and their families are your potential customers. Assess your benefits and risks of your current workforce. Injuries to workers cost your business in time, reputation, money and morale of your workers. Talent is ageless.

What can you do if you are hiring ?

  • Assess your current workers – can they do their jobs safety, now and in the future?
    Its really important that you have a handle on the benefits and risks associated with workers you have currently. What age ranges to you have? What capabilities do you need them to have for the job they do? When you have this data you can then do an assessment to find out whether they are at risk in their current position and what the implications are of this person staying on in this role to do the job safely. This should be part of your task analysis and risk assessment process and review.
  • Involve your workers and find out what they are experiencing and any issues they feel may come up in the future for them (future planning).
  • Examine your Retention and Recruitment implications
    This has implications for your recruitment program as well. What talent and skills would you loose if your older workers leave? How can you accomodate them elsewhere or change the way they work in order to retain this. Ask yourselves-What am I doing right now to ensure they want to stay and see a future with this company. When recruiting new employees you need to consider the skill and experience of those applying but also the physical needs of that person to do the task. Could you change the hours, change the workstation, get someone else to do part of the job that the new person may not be able to do… don’t let age be a barrier.

What are the implications for you if you are 50+

I have blogged on this before. We need to consider alternative work options like working for yourself, contracting and casual work. In this case your hourly rate will be higher and our hours will changeable. You might work hard out for 3 months then have a month off between projects. It could be exciting but you have to set up good business systems, do some financial planning, marketing or your skills and learning what it is you are really good at. The hardest question I had to answer was “what are you passionate about? ” You need to find the answer it and this will drive everything you do. 

You dont have to do it alone. We are Anywhere Business Network want you to feel you have a place to go to get your mindset in order, people to collaborate with and a place to find out and learn about what you dont know.  Check out our website and social media feeds.

Kerri Bainbridge

One half of the Anywhere Business Team

Mindset, Collaboration, Learning

For tips and tools for being in business www.anywherebusinessnetwork.co.nz 

Related articles and sourced information:

5 steps to addressing the ageing workforce challenge

https://www.hrinz.org.nz/Site/Resources/Knowledge_Base/A-H/Ageing_Workforce.aspx

Judith Davey supplied me with her articles referenced here. More articles by Judith Davey please email her on: Judith.Davey@vuw.ac.nz

Do you have any raving fans?

Video: Courtesy of Panalitix Proprietory Ltd via the Taxman Ltd. Panalitix produce these wonderful short videos. To subscribe to the Elevate EMagazine produced by Panalitix email us at info@anywherebusinessnetwork.co.nz and put Subscribe to Elevate newsletter.

Raving fans! What is a raving fan. Well, its a customer who is loyal to you and your brand who will not only consistantly buy from you but tell others about you.

One of the top questions you you need to ask yourself if you are in business is “why sould a customer buy from me” and “why would they choose my business”. There has been lots of research on this and looking at why do customers change their vendor or supplier and not choose to stick with you. Yes, a persentage of people will leave because of price or the product is better somewhere else but that isnt the number one reason. The statisitcs consistantly show that (70%) the number one reason why customers leave a businesses is the perceived lack of interest or in difference to them. That they dont care.

So what are you doing to create a remarkable experience. What are you doing to create a difference rather than a perceived indifference. This video gives you some simple littele things you can do to create that loyalty you need to retain customers and ones who will altimately tell others about you and be a raving fan.

Need some help?

For help to grow your buisness through collaboration with other entrepreneurs, develop a healthy life style and learn how to develop a successful business go to www.anywherebusinessnetwork.com.

This link is especially useful to those who are interested in learning about how to market online in todays digital world. There you will find a link a 30 free trial to the learning platform.

If you like books on this subject go to our shop www.anywherebusinessnetwork.co.nz for the book Raving Fans by Harvey MacKay.

Kerri Bainbridge

One half of the Anywhere Team NZ

Future of work for Generation X

Future of work for Generation X

As a gen x, I think because our parents are baby boomers we are influenced by their beliefs….work hard, stick with what you know, be loyal, think of your family…. When in fact we haven’t in fact been offered such security from our employers. We have been through restructures, mergers, redundancies, centralization, decentralization and the introduction of technology that we were not prepared for in a school and had to teach ourselves to use. Many of us are on our 5th career change and are highly qualified. I myself have 2 degrees and another qualification but what I want is freedom and flexibility from the 9 to 5. I am tired of juggling family and work. Why?

This generation has the highest rate of broken relationships than previous generations. Not everyone it seems is willing to work on a relationship in order to provide their children with a balance that comes from a two parent household. It seems people of my generation (gen x) think they “don’t have to put up with anything they don’t want to”.

What has been the cost?

Gen Y and the Millennials (some of us waited to have kids)are our children. We have shown them they have lots of choices and don’t have to do anything they don’t want t and there are always choices. I think it became apparent to me when I heard myself say..” it’s up to you Alex, you can carry on with that behavior or loose you iPad time”. The choice is about winners and losers in this case. He can’t win but he has a choice. So now he is 11 he gives me choices…” If I do this can I have iPad time?”

So how does this affect the future of work?

We have bred a generation of self-centered individuals who know about trade offs. They love technology, because we gave it to them, and they know what it means to be anywhere and be able to do anything if you are connected to the Internet.  You can find anything, talk to anyone and get information about anything from anywhere. This is how they will experience work. They have spent years discussing what the Internet is teaching them, forming opinions, finding out what is possible, and like us they will be determined not to be like their parents. They are tired to the trade offs. They are in charge now… or will be.

What can we do?

As a gen x, I am exhausted, I have been raising my son on my own for 12 years. Trying to work around him and have changed careers so many times I have no sense of what a career is.  I have spent time pursuing careers that have been unforgiving to people of my age with no experience and a qualification.

So now, I have unskilled myself in the latest digital landscape, joined a community of people online who are in the same boat and are there for each other. I have spent a long time working from home, alone, but I don’t like working alone so I have a business partner now. We work remotely as we don’t live in the same town. We have online meetings, email, text, skype, Facebook….. whatever it takes. We each have our strengths.  It works well. I won’t be left behind in this ever changing digital world. I won’t bury my head in the sand and say “ I don’t understand it, I am afraid of it, so I won’t use it” .

So, what you can do Gen X is pick yourself up and do what you know how to do and learn to survive change again. Change your mindset and collaborate with others, some will be just like you. You may need to meditate, you may need the help of a life coach or you may need to consider a new study option.

Whatever you do, make sure it is a positive step forward. No one will do it for you but it’s time to find out how you can fit into the changing future of work.

Get started today

  • What can you do that can be outsourced to businesses, and not just where you live? What skill gap can you fill?
  • What digital skills do you need, that are holding you back?
  • Do you need help and who can do this?
  • Are you mentally ready for change?

At Anywhere Business Network we can help with heaps of free resources on our website. We have motivational tips for you, business tools and recommendations, we are just like you. We would love to share your journey.

Kerri

One Half of Anyhwere Business Network

www.anywherebusinessnetwork.co.nz – lots of great tips for getting started with business

info@anywherebusinessnetwork.co.nz – sign up to newsletter

Do you use affirmations?

Do you have something you remind yourself of everyday? My business partner has a saying above his desk. Is says:

Just for Today:
I will not worry, I will not be angry, I will do my work honestly, I will give thnaks for my many blessings I will be kind to every living thing

He reminds himself of this everyday. Its’ an affirmation. I have listened to lots of Tony Robibns cds and he uses affirmations.

“Everyday in every way my life gets better and better”

-is one of them. He says you can subsitute the “my life” bit with anything really. Like my health, my attitude, my fitness, my body, my money.

I came accross an article on this article you might like to read by Alexa Brett https://alexabrett.wordpress.com/2017/05/27/do-you-have-a-mantra/

She says “It is believed that the action of repeating the sounds, or sentences, over and over again helps the nervous system regulate. If the phrase has a personal meaning it may also have a stronger psychological impact because it can be used to reinforce a belief..”

I have used affirmations for a long time now. I am always amazed at how it works. I find it helps me to focus on what I want in a positvie way by making a positive statement about what I want in my life or what I want more of.

How can you use it with your business?

Easy, what doy you want? Every day I make a sale. Every day I receive great feedback. I am a successful ……. (whatever you are), I have fun every day, I am financially successful and enjoy being able to pay for everything I need to, I recieve cheques/money daily, I am so grateful that I am well paid and that I am appreciated..

How do you make these affirmations up?

Use positive words like grateful, great, I am statements are good. I know its hard to make a statement like I am financially successful when you are not. But you can start by saying –I am looking forward to the day I am financially successful, I am making decisions today that are garanteeing my financial success, I know that finanical success is important to my future and I am making positive steps to ensure this happens soon, I see the evidence of money coming into my account regularly and I this gets bigger and bigger. 

If you want to have a healthier body you could say things like: Every day my body gets slimmer because I make healthy choices and get regular exercise. Soon you will be looking at food differently and fining opportunities to get regular exercise.

Have good things happened to me because of these affirmations I use?

Absolutely, I find the best statements I make are the ones where I have the most trouble believing. I focus on areas where I still hold on to negative beliefs. These positive statements then replace these old negative beliefs to remind me I am not limited by what is sometimes my reality.

I would love to hear some of your affirmations.

Kerri Bainbridge

One half of the Anywhere Team NZ

Mindset, Collaboration, Learning

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